Responding to Requests

All requests should be responded to, whether they are approved, declined, or waitlisted/tentative. Once a decision has been made regarding a request and its status has been appropriately updated, respond using the following steps:

  1. Start from the "Navigator" screen, i.e. the main screen for a reservation. Ensure that you have the top-level folder in the left hand pane selected.
  2. Click the "Confirmation" button on the far-left.
  3. The confirmation setup window will appear. At the top, select "Generic Approval" or "Generic Decline" or any other custom templates set up for you.
  4. At the bottom of the screen, select "Email".
  5. An email will automatically generate. This may be edited before it is sent. You may also choose whether to send the email from your personal account or from a departmental account.
  6. When you are finished with any edits, click "Send".

Any emails sent will be viewable from the "Emails" tab in the navigator screen.

See also: Scheduler